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The patients you already have, back in the diary

Most practices have more inactive patients than active ones. That is a recall system problem, not a marketing one.

Map one workflow with us
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Five systems that keep a practice full

Not features. Each of these is a build that sits alongside your practice software and keeps working on the days the front desk is buried.

Everyone due or overdue is found from the record rather than from a list somebody keeps, invited on a schedule you set, and taken off the list the moment they book. Nobody is asked twice.

Medical history, consent and contact details are collected on a phone, checked for the fields that have to be there, and land on the record before the appointment rather than on a clipboard during it.

When a slot opens, the patients who asked to be seen sooner are offered it in order and the first to accept takes it. The alternative is somebody on reception working down a list between patients.

Confirmations and reminders go out on the schedule that suits your list, with a way to reply, move or cancel that writes straight back to the diary instead of into an inbox somebody has to read.

Bookings, gaps, recalls answered and the treatments that never got rebooked are pulled together on the same day each week and put in front of whoever runs the practice.

Where the day goes

A patient finishes a course of treatment in March and says they will book the next one. Nobody writes it down anywhere a system can see. In September the appointment still has not happened, the patient has not thought about it since, and the practice has quietly lost a year of care it had already earned.

The cost is rarely one large failure. It is the small gaps: a recall list that lives in one person's head, a cancellation at half past eleven that nobody had time to refill, a new patient who started a form on their phone and gave up. Each one is small. Together they are the difference between a full diary and a quiet week.

Automation earns its place here by taking the steps that never needed clinical judgment: reminding, rebooking, collecting, recording. What is left is the care, and the conversations that need a person who knows the patient.

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Built for the practices whose next patient is already on their list.

Built to work inside your accounts, not around them

The short version. The full detail is on the security page.

Read the security page
We work inside your accounts, not copies of themThe systems live in the tools you already own. You keep the keys and can revoke access yourself at any point.
Nothing of yours is copied onto our systemsWe do not take exports and we do not keep a shadow copy of your client records.
Only people you have approvedNamed members of our team, protected by two factor authentication, with credentials in a password manager rather than a message thread.
When it ends, the build stays with youAccess is removed and the configuration and automations remain yours. We are not SOC 2 or ISO 27001 certified, and we say so rather than implying otherwise.

What our clients say

They didn’t just build pages or connect a few automations. They turned a detailed business process into a working system.
Hinesh Chauhan President, Evolut Consult
Read the case study

Questions practices ask first

Will you have access to patient records?
We work inside the systems you already own rather than taking copies, and we do not export patient data onto our own systems. Where a build would touch patient information at all, what it touches is agreed with you before it is built.
Are you HIPAA certified?
There is no such thing as HIPAA certification, and we would not claim it if there were. We are not a healthcare compliance vendor and we have not been audited against HIPAA. What we can tell you is exactly what a build touches and where it runs, and any agreement you need in place is a conversation to have before work starts rather than after.
Who on your side gets access?
Named members of our team, and only the ones your work requires. Access is protected by two factor authentication and credentials are held in a password manager rather than a spreadsheet or a message thread.
What happens if we stop working with you?
Access is removed and the build stays with you. The configuration and the automations sit in your accounts, so they keep running. Anything that was running on our own infrastructure stops, and we say so rather than implying otherwise.
Do we have to move off our practice management software?
No. A system is wired to what you run today. Replacing working clinical software is a separate decision with its own cost and its own risk, and it is not one an automation project should force.

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